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Gun Warranty

! Coronavirus Situation: In an abundance of caution and in the best interest of our guests and employees, Buy Glock Shop, Inc. will be closed for customer walk-ins to the Technical Services Department.  For Technical Services support.

All new pistols purchased in Canada and USA from an authorized dealer are already registered for warranty

Gun Warranty

Pistols are chosen by approximately 65% of our nation’s law enforcement professionals for their reliability and performance.

Your new pistol is designed to provide you with that same reliable performance every time you use it; even in the face of the harshest conditions on the planet. Registering your pistol provides an additional level of protection and allows pistol to provide you with timely information, quickly and efficiently.

Subject to terms, conditions and limitations outlined below, Buy Glock Shop, Inc. guarantees its pistols against defects in materials and workmanship that adversely affect their operation for a period of one (1) year from the date of their original purchase by the initial consumer. This warranty is valid only for pistols purchased and used in the United States of America, its territories and possessions, Puerto Rico, and Canada.

This warranty only becomes effective if activated by the original consumer purchaser within 30 days of the purchase date, by completing and returning the warranty card included with your GLOCK pistol. Buy Glock Shop, Inc. reserves the right, at its sole discretion, to accept proof of purchase in lieu of a completed warranty card. To make a claim under this warranty, contact Buy Glock Shop, Inc. Do not return your pistol for service without prior authorization.

Limitations of Warranty

The warranty will be void if any of the following occur:

  1. The instructions in the Instructions for Use manual are not followed;
  2. Your pistol or any of its parts are altered or modified from their original state;
  3. Damage is caused by misuse, abuse or improper maintenance;
  4. Your pistol is disassembled beyond the instruction in Chapter 9 of the Instructions for Use manual; or
  5. Reloaded, remanufactured, or handloaded ammunition, or ammunition of a different caliber than your pistol is used.
  • There are no warranties which extend beyond the description on the face hereof.
  • The sole and exclusive remedy pursuant to this warranty is the repair or replacement of your pistol, at the sole discretion of Buy Glock Shop, Inc.
  • The implied warranties of merchantability and fitness for a particular purpose are expressly disclaimed.
  • All disclaimers and limitations of liability shall still apply even if the limited remedy of repair and replacement fails of its essential purpose.
  • In states where permitted, Buy Glock Shop, Inc. assumes no liability for incidental or consequential damage or for incidental expenses.
  • Any action against Buy Glock Shop, Inc. based on an alleged breach of this warranty must be brought within one (1) year of the claimed breach.
  • Buy Glock Shop, Inc.’s liability for breach of warranty shall be limited to repair or replacement of your pistol, at the sole discretion of Buy Glock Shop, Inc.

Complete Your Pistol Warranty

If you are ready to register your  pistol, CLICK HERE
If you would like to verify your warranty registration, CLICK HERE

Pistol Repair

If you need to send your Pistol in for repair:
Download Warranty Form and submit by mail.

Customer Service

If you need more assistance, our Customer Service team is here to help.

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